TY  - GEN
AU  - Smith, PR
AU  - Chaffey, Dave
TI  - E marketing excellence: The Heart of e Business
SN  - 0750653353
U1  - 380.1 
PY  - 2003///
CY  - USA
PB  - Butterwoth Heinemann
KW  - Commerce
KW  - Communication
KW  - Transportation
ER  -