| 000 | 00804nam a22002177a 4500 | ||
|---|---|---|---|
| 003 | LibDOCS | ||
| 008 | 140709t xxu||||| |||| 00| 0 eng d | ||
| 020 | _a007231267X | ||
| 041 | _aeng | ||
| 082 |
_a658.1 _bFIT |
||
| 100 |
_aFitzsimmons, James.A. _912617 |
||
| 245 | _aService management operations, strategy, and information technology | ||
| 250 | _a3rd-ed. | ||
| 260 |
_aNew York _bMcGraw-hill _c2001 _g2001 |
||
| 300 |
_aXXVI, 646p. _bcol. ill. |
||
| 650 |
_aManagement & auxiliary services _912618 |
||
| 700 |
_aFitzsimmons,Mona.J. _912619 |
||
| 942 |
_2ddc _cLN |
||
| 999 |
_c7735 _d7735 |
||
| 952 |
_p10831 _40 _00 _bMAIN _10 _o658.1 FIT _d2014-07-09 _8NFIC _70 _cLN _2ddc _yLN _aMAIN |
||
| 952 |
_p10823 _40 _00 _bMAIN _10 _o658.1 FIT _d2014-07-11 _8NFIC _70 _cLN _2ddc _yLN _aMAIN |
||